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Version 1.12 · in force · 30 October 2026

Terms and licence

This page is the agreement between you and the company that makes Nonimo, covering this website and the software.

Who you are agreeing with

Nonimo is a product of Llevant Group Pty Ltd (ABN 17 691 906 751), an Australian company. Principal place of business: 1A Bruce Street, Kensington VIC 3031, Australia. In this page, we and us mean that company, and you mean the person or organisation using the software. Paid plans are sold to you by our reseller Paddle.com, as set out under Orders, payment and refunds; the licence always comes from us.

You accept these terms by installing or using the software, or by using this website.

What the software does

Nonimo replaces names and other client details in the text or documents you choose, on your own computer, before you take them to an AI tool. Like any automated detection, it can miss something, so check the result before you send it. You remain responsible for what you send.

Nonimo is a tool that helps you comply with your obligations. It is not legal advice, and using it is not by itself compliance with any privacy law that applies to you.

Your licence

We grant you a non-exclusive, non-transferable, revocable licence to install and use the software for your own purposes or those of your organisation, for as long as these terms are in force and, on a paid plan, for as long as it is paid for.

On a paid plan the licence is per person, for the number of people you have paid for. You may move a licence between people; you may not have more people using it at once than you have paid for.

We keep ownership of the software, of everything in it and of the Nonimo name. Nothing here transfers any of that to you.

What you may not do

Your data

We do not collect your clients’ data: what you redact with the app is processed on your computer and does not reach us. The software connects to the internet for service functions such as updates, licensing, usage counts with no content, problem reports you choose to send, signing a usage report when you ask for one and, on a team or paid plan, managing seats and payment. What reaches us, why and for how long is set out in our privacy policy, which forms part of these terms.

Free and paid plans

There is a free version, and it comes with a limit of 100,000 words a month on each computer, Mac or Windows. Only the words Nonimo redacts count towards the limit. What happens when you reach that limit, and how to lift it (by buying a plan), is set out on our pricing page. Where a plan is paid, the price, the billing period and what is included are the ones shown at the time you buy. The team plan is billed per person (seat), at the number of seats set in the subscription, and each person can use Nonimo on up to two computers.

Paid plans renew automatically for the same period unless you cancel before the renewal date. You can cancel at any time and keep the plan until the end of the period you have paid for.

We can change prices for future periods. If we do, we will tell you before the change applies to you.

Orders, payment and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle takes the payment and sends you the receipt; we do not see or store your card details. The licence to use Nonimo is granted by Llevant Group Pty Ltd under these terms.

You can ask for a full refund within 14 days of each payment, including renewals, without giving a reason, through paddle.net, or by writing to hello@nonimo.ai and we will pass it on to Paddle. Payments made before 30 October 2026 keep their 30 days. Our refund policy explains how. Nothing in it, or on this page, limits your rights under the Australian Consumer Law described below, or under the consumer law of the place you live.

By paying, you accept these terms and the refund policy.

Availability, updates and changes to the software

We will keep improving the software, and that means it will change. We may add, alter or withdraw features. If we withdraw something you are paying for and it matters to you, tell us and we will sort out a refund or a credit for the part you have not used.

We do not promise the software is free of faults or that it will always be available. What we do promise is in the next two sections, and that is the part that binds us.

Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing on this page limits or removes those rights, and if anything here appears to, that part does not apply.

For a major failure you are entitled to a replacement or a refund, and to compensation for any other reasonably foreseeable loss or damage. If the failure is not major, you are entitled to have the problem fixed within a reasonable time and, if that is not done, to a refund.

Where the law allows us to, and only for anything not covered by those guarantees, our liability is limited to supplying the software again or paying the cost of having it supplied again.

Liability

Subject to the section above, and to the extent the law permits, we are not liable for indirect or consequential loss, for lost profits, or for loss of or damage to data, and our total liability for any claim is limited to what you paid for Nonimo in the twelve months before the claim.

Ending this agreement

You can stop at any time by uninstalling the software and, if you are on a paid plan, cancelling it.

We can end your licence if you break these terms in a serious way and do not fix it within a reasonable time after we ask. If we do, we will refund the part of any period you have paid for and not used.

Changes to this page

We can change these terms. The version and the date at the top always say which one is in force, and earlier versions are available on request. If a change materially reduces what you get on a paid plan, we will tell you before it applies to you, and you can cancel and be refunded for the part you have not used.

Law and contact

This agreement is governed by the law of Victoria, Australia, and the courts there have jurisdiction. If you are a consumer somewhere else, this does not take away rights you have under the law of the place you live.

Write to hello@nonimo.ai, or to Llevant Group Pty Ltd, 1A Bruce Street, Kensington VIC 3031, Australia.

Version 1.12 · 30 October 2026: the refund period changes from 30 to 14 days. Version 1.11 · 24 October 2026. A shorter version, with the same terms.