Solicitors
Irish solicitors and ChatGPT: keep the PPS number out
Replies to requisitions, probate schedules and PIAB letters into ChatGPT, Claude or Copilot, with the PPSN, Folio number and Eircode covered first.
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One tool for everything the firm drafts with AI
Requisitions, probate letters, PIAB files and client ID: Nonimo covers client details on each fee earner's machine.
At the centre, a made-up client letter after Nonimo has done its work; around it, four uses in the firm: a key in Word or Outlook, a Chrome or Safari extension sitting in front of ChatGPT, Claude and Gemini, contracts and probate schedules, and passports for the AML file.
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Highlight a paragraph of the probate letter, press one key, and your client is now [PERSON_1].
See it in a letter → -
Contracts for sale in PDF, client letters in Word, probate schedules in Excel: client details covered.
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Paste a draft in Chrome or Safari and the extension, alongside the app, swaps the client for labels.
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Copy a client's passport for the AML file with only what's needed showing, and a watermark on it.
Redact a passport → -
Got applications that talk to an AI over its API? Nonimo Gateway sits on a server you control and strips the personal data from every request first.
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[nonimo]
Email · Outlook
As you typed it
Draft letter to Ms Laoise Ballinskelloe enclosed, our ref. LIT-2026-0482.
What reaches the AI
Draft letter to Ms [PERSON_1] enclosed, our ref. [REFERENCE_1].
probate-schedule.xlsx · beneficiaries
As you typed it
Beneficiary: Darragh Mullaghbrennick · PPS number: 0000000X · Ref.: PRO-2026-0517
What reaches the AI
Beneficiary: [PERSON_1] · PPS number: [REFERENCE_1] · Ref.: [REFERENCE_2]
Nonimo Gateway
As you typed it
Write back to Pádraig Lissadorn at p.lissadorn@example.com and confirm his new payment plan.
What reaches the AI
Write back to [PERSON_1] at [EMAIL_1] and confirm his new payment plan.
Passport · data page
The AI never sees your dataReversibleNo cloud involved
Ask about the matter, not the client
The AI drafts with placeholders, and you get the document back with your client's details, ready to go on the file.
Watch the extension at work in ChatGPT, Claude and Gemini: a fee earner asks for a letter on a PIAB application, a closing letter or a probate update, giving an invented client's name, email or PPS number and the firm's file reference. Nonimo turns each into a placeholder, the AI drafts using the placeholders, and a click copies the draft back with the client's details, shown below as it will sit on the file. Then the key, from Word or Outlook: a client's email is covered before it goes to an AI assistant, and pressing again copies the reply with the client's details in place.
Write to the client: the PIAB application has gone in with the medical report, and the Board will now contact the other side. Client: Caoimhe Strathnavelloe[PERSON_1] PPS number: 0000000X[REFERENCE_1] Our ref: PI-2026-0705[REFERENCE_2]
Dear Caoimhe Strathnavelloe[PERSON_1], Your application has gone in to the Injuries Resolution Board with the medical report and your PPS number, 0000000X[REFERENCE_1]. The Board will now write to the other side, who have 90 days to say whether they consent to an assessment, and we will be in touch as soon as we hear (our ref. PI-2026-0705[REFERENCE_2]).
Dear Caoimhe Strathnavelloe[PERSON_1], Your application has gone in to the Injuries Resolution Board with the medical report and your PPS number, 0000000X[REFERENCE_1]. The Board will now write to the other side, who have 90 days to say whether they consent to an assessment, and we will be in touch as soon as we hear (our ref. PI-2026-0705[REFERENCE_2]).
Your client's details are back, ready for the file.Write to the client confirming the closing date and asking for the balance of funds. Client: Ita Killaskerragh[PERSON_1] Email: i.killaskerragh@example.com[EMAIL_1] Our ref: CONV/2026/0748[REFERENCE_1]
To: i.killaskerragh@example.com[EMAIL_1] Dear Ita Killaskerragh[PERSON_1], In your purchase, our ref. CONV/2026/0748[REFERENCE_1], we can confirm closing for the end of the month. Please send on the balance of funds a week beforehand so we can close on time.
To: i.killaskerragh@example.com[EMAIL_1] Dear Ita Killaskerragh[PERSON_1], In your purchase, our ref. CONV/2026/0748[REFERENCE_1], we can confirm closing for the end of the month. Please send on the balance of funds a week beforehand so we can close on time.
Your client's details are back, ready for the file.Write a short update to the executor: the grant of probate has issued and the estate accounts are next. Executor: Rory Glenmacullagh[PERSON_1] Email: r.glenmacullagh@example.org[EMAIL_1] Our ref: PRO-2026-0216[REFERENCE_1]
To: r.glenmacullagh@example.org[EMAIL_1] Dear Rory Glenmacullagh[PERSON_1], In the estate (our ref. PRO-2026-0216[REFERENCE_1]), the grant of probate has now issued. Next we will collect in the assets and prepare the estate accounts, and send you a draft for approval.
To: r.glenmacullagh@example.org[EMAIL_1] Dear Rory Glenmacullagh[PERSON_1], In the estate (our ref. PRO-2026-0216[REFERENCE_1]), the grant of probate has now issued. Next we will collect in the assets and prepare the estate accounts, and send you a draft for approval.
Your client's details are back, ready for the file.Write to the client: the PIAB application has gone in with the medical report, and the Board will now contact the other side. Client: Caoimhe Strathnavelloe[PERSON_1] PPS number: 0000000X[REFERENCE_1] Our ref: PI-2026-0705[REFERENCE_2]
Write to the client confirming the closing date and asking for the balance of funds. Client: Ita Killaskerragh[PERSON_1] Email: i.killaskerragh@example.com[EMAIL_1] Our ref: CONV/2026/0748[REFERENCE_1]
Write a short update to the executor: the grant of probate has issued and the estate accounts are next. Executor: Rory Glenmacullagh[PERSON_1] Email: r.glenmacullagh@example.org[EMAIL_1] Our ref: PRO-2026-0216[REFERENCE_1]
Hi, Is there any update on the sale? Our file reference is CONV/2026/0811[REFERENCE_1]. Please reply to f.coolnasharra@example.net[EMAIL_1], I am travelling this week. Kind regards, Fiadh Coolnasharra[PERSON_1]
Hi, Is there any update on the sale? Our file reference is CONV/2026/0811[REFERENCE_1]. Please reply to f.coolnasharra@example.net[EMAIL_1], I am travelling this week. Kind regards, Fiadh Coolnasharra[PERSON_1]
Dear Fiadh Coolnasharra[PERSON_1], In your sale (our ref. CONV/2026/0811[REFERENCE_1]), the purchaser's solicitors have the contracts for signing, and we expect them back signed next week. We'll write to f.coolnasharra@example.net[EMAIL_1] the moment they arrive.
Dear Fiadh Coolnasharra[PERSON_1], In your sale (our ref. CONV/2026/0811[REFERENCE_1]), the purchaser's solicitors have the contracts for signing, and we expect them back signed next week. We'll write to f.coolnasharra@example.net[EMAIL_1] the moment they arrive.
Your client's details are back, ready for the file.The vendor goes, the title stays
Replies to requisitions after one key: vendor, Eircode, Folio and LPT Property ID as markers, the replies exactly as drafted.
Before: what gets pasted
Replies to requisitions on title Vendor: Ailbhe Corrachnamaddy Eircode D00 XY00 Folio DN000000F, County Dublin LPT Property ID 0000000 Title: registered freehold, clear of burdens save the bank's charge, to be discharged on closing. LPT: paid and up to date; Revenue's printout is enclosed.
After: what the AI receives
Replies to requisitions on title Vendor: [PERSON_1] Eircode [REFERENCE_1] Folio [FOLIO_1], County Dublin LPT Property ID [REFERENCE_2] Title: registered freehold, clear of burdens save the bank's charge, to be discharged on closing. LPT: paid and up to date; Revenue's printout is enclosed.
Paragraph 10(e) of HC 142
The privilege is the client's to lose. Nonimo lifts the client's identifiers out of the draft on the fee earner's own machine, before any chatbot sees it.
From one fee earner to the whole practice
The Law Society holds solicitors to account for work done by trainees and support staff too, so plan for every keyboard.
The conveyancing desk first
Install the app on one Mac or Windows machine and run invented requisitions on title through it.
Trainees and secretaries too
Your IT provider pushes the extension to every machine by policy, so each paste is covered without a key.
Something the risk partner can sign
The firm AI policy can name the step: identifiers out before any client text reaches a chatbot.
Requisitions, probate and PIAB, in full
The SA.2 and its beneficiaries, Folio numbers on requisitions, the PIAB medical report, the December 2025 guidelines and the price.
Requisitions on title, the SA.2 and client letters: what gets pasted
Nobody in a practice pastes a whole file into ChatGPT. What goes in is the paragraph that won’t come right: the replies to requisitions on title the week before a closing, the letter to beneficiaries chasing what Revenue still needs, the note telling a PIAB claimant what happens next.
Each of those carries something only an Irish file carries. Requisitions bring the Folio number from Tailte Éireann, the Eircode and the Local Property Tax ID. The Statement of Affairs (Probate), Form SA.2, which replaced the old CA24 affidavit on 14 September 2020, asks for the PPSN of the deceased and of every beneficiary, and the letter sending out a distribution adds each beneficiary’s IBAN. A PIAB application carries the claimant’s PPSN and date of birth. Why the PPS number gets special handling here is set out in our guide to the PPSN in Irish law.
So can solicitors use ChatGPT on paragraphs like these? They can, once the client’s numbers are gone before the paste. The point of law, the dates and the figures are what the AI needs; the people are not.
Replies to requisitions, with the vendor as markers
The fee earner highlights the replies, presses one key and pastes. ChatGPT, Claude or Copilot receives the version alongside: the vendor’s name, the Eircode, the Folio and the LPT Property ID are markers, while the replies on title and on the property tax stay exactly as drafted. We chose a conveyancing document on purpose: an affidavit now carries its own declaration on AI under HC 142, set out in the next section.
All of this happens on the solicitor’s own computer, and the text never comes to us; our security page says how. When the AI’s draft comes back, the same key puts the client’s details back on screen, for the fee earner to read before anything goes on the file.
The privilege is the client’s: HC 142 and the Law Society
The High Court’s Practice Direction HC 142, in force since 1 September, puts the risk in the sentence quoted here. It also requires a declaration near the start of every affidavit and witness statement that generative AI was not used to produce the substantive content, unless the court directs otherwise. Formatting and spell-checking don’t stop that declaration being made; having a chatbot write the deponent’s evidence does, and covering a client’s numbers doesn’t change it.
The Law Society’s Guidelines for the Use of Generative Artificial Intelligence by the Legal Profession in Ireland, December 2025, explain why it bites: the privilege belongs to the client, and handing privileged communications to any model without safeguards, paid plan or not, may lose it. The same document tells solicitors to “refrain from entering any personal, confidential or other data relating to a client” unless there are appropriate safeguards with the provider.
Its examples are a confidentiality contract with zero data retention, a data protection agreement, settings that limit sharing, or AI run locally or inside an environment the firm controls. Nonimo is not the AI, and it is not a contract with OpenAI. It is the step before any of those is tested: the client is out of the paragraph before it leaves the desk. What OpenAI does with anything that reaches it is in what ChatGPT keeps.
Probate, PIAB and conveyancing: where the PPSN turns up
On a probate, the SA.2 goes in through ROS or myAccount, but the work around it doesn’t: the schedule of assets, the letter asking a beneficiary in Boston for a PPSN, the note to the executor on what’s outstanding. Revenue’s own manual lists a PPSN, name, address and date of birth for every beneficiary, so a schedule pasted whole is a list of people as much as a list of assets.
On a personal injuries claim, the Injuries Resolution Board (still PIAB to most practitioners) has required a PPSN or other identification and the claimant’s signature since 4 September 2023, and the application isn’t complete without a medical report describing the injuries. That report is health data. Nonimo covers who the claimant is; the injuries stay in the text, so trim the clinical detail by hand when the question doesn’t need it. Special category data and AI explains why health gets stricter treatment.
On a sale, the Folio number, the Eircode and the LPT ID are each covered with a marker of their own. And the Law Society reminds firms that solicitors answer for all legal work in the office, by trainees and support staff too, so the firm policy it asks for (permitted uses, accountability, safeguards) is written for everyone at a keyboard. The EU AI Act duties for Irish firms sit beside that policy.
The firm’s first desk, and what it costs
Nonimo installs beside the tools the firm already uses, on Windows 10 and 11 and on Macs running macOS 14 or later.
The Windows and Mac download buttons are at the top of this page and again at the very end; start with the fee earner who drafts most.
For every machine in the practice, IT deploys the browser extension by policy and it covers what staff paste, with no key to press; email hello@nonimo.ai. Clients sending ID for the CDD file can watermark a Passport Card copy with the firm’s name and the month first.
What Irish solicitors ask us
Can solicitors use ChatGPT in Ireland?
On drafting, yes; on client data, only with safeguards in place with the provider, says the Law Society's December 2025 guidance. HC 142 adds that privileged material entered into a non-private tool may lose its privileged status. Nonimo takes the PPS number, date of birth, Folio number and IBAN out of the paragraph on the fee earner's own machine, so what reaches the chat is the matter without the client.
Whose privilege is at risk if a draft goes into a public chatbot?
The client's. The Law Society's guidance is explicit that the privilege is that of the client, and that intentionally giving privileged communications to a GenAI model without appropriate safeguards may lose it, whether or not the plan is paid for, because the document has gone to a third party outside the firm. Whether that happened on a given matter is a question for counsel, not for software.
Is a Folio number on requisitions on title worth covering?
The Folio sits on a public register at Tailte Éireann, so it isn't secret. Beside the vendor's name and the Eircode, though, it ties a named person to a property and a mortgage. Nonimo turns it into [FOLIO_1], so the AI can still tidy the replies to requisitions without knowing whose house is being sold.
Can a probate schedule from the SA.2 go into ChatGPT?
Not as it stands. Revenue's Statement of Affairs (Probate) asks for the deceased's PPSN and, for each beneficiary, a PPSN, name, address and date of birth. Covered first, the schedule is just assets and shares, which is what you want help with. The figures and the relationships stay readable; the people become markers.
What does a PIAB application carry that should stay out of AI?
Since 4 September 2023 the application needs a PPSN or other ID, the claimant's signature and a medical report describing the injuries. Nonimo covers the name, PPSN and date of birth. The injuries are usually the reason you're asking, so they stay in the text: if the question doesn't need the diagnosis, take it out by hand before you paste.
Does the Law Society guidance reach trainees and support staff?
Yes. Its section on the duty to supervise says solicitors are professionally responsible for all legal work done in their office, whether by qualified assistants, trainees or support staff, and confidentiality extends to the staff too. The legal secretary pasting a letter into ChatGPT at five o'clock is the firm's concern, which is why the extension can go on every machine.