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Guides for Australia

Guides for Australian firms, practices and councils on using AI under the Privacy Act, with client names, TFNs and Medicare numbers kept on your computer.

How to clear ChatGPT history, and what each button keeps

How to clear ChatGPT history: one chat or all of them, what archive, memory and shared links keep, and what OpenAI holds for 30 days. Plus Gemini and Claude.

How to remove track changes in Word permanently

How to remove track changes in Word permanently: accept or reject every edit, delete all comments and inspect the copy before it goes anywhere, AI included.

Does ChatGPT save your photos? How long AI tools keep them

Yes, and deleting the chat can leave a copy. What ChatGPT, Gemini, Claude and Copilot keep from a photo you upload, for how long, and what to cover first.

How to redact a TFN before you put a document into AI

TFN: 000 000 000 goes in, TFN: [TFN_1] comes out. What the OAIC, the ATO and the TPB say, and how to take a TFN out of a file before AI reads it.

Cover your NSW licence card number and watermark the copy

NSW drivers licence card number covered and a watermark across the copy, ready for an agent, an employer or an AI chat. Done in your browser.

VIC drivers licence card number: cover it and watermark it

Find the card number on your VIC drivers licence, cover it and add a watermark before you send a copy to an agent, employer or bank, or ask an AI.

Remove personal data from a CSV before AI reads it

Need to anonymise a CSV before AI? How to mask data in a CSV file, and in the text, LibreOffice and RTF files beside it: what each carries and how to check.

Redact personal data in Excel before AI reads it

Need to anonymise names in Excel before AI? Hidden sheets, rows and blank-looking cells still travel in the workbook. Menus, a test file and the OAIC's view.

Redact text in PowerPoint before AI reads it

Need to anonymise a PowerPoint before AI? Hidden slides, speaker notes, comments and chart data all travel in the .pptx. How to clean a copy, step by step.

Redact a PDF before AI reads it

Need to anonymise a PDF before AI? Drop it in and within seconds names, TFNs and Medicare numbers are covered. Check the list, then download PDF, Word or TXT.

Redact a Word document before AI reads it

Need to anonymise a Word document before AI? Drop in the .docx and names, TFNs and ABNs are covered in one go. Check them, then download Word, PDF or TXT.

Remove personal identifiers before sending to AI

Strip personal identifiers before AI: paste your text and names, TFNs, Medicare and account numbers are covered in seconds. Download as PDF, Word or TXT.

Remove metadata from Word and PDF files before any AI upload

Remove metadata from Word and PDF files before an AI upload: author, company, template, XMP and photo GPS, with the menus and a test letter to prove it.

Privacy Act sensitive information in the files your staff give AI

Privacy Act sensitive information sits in Australian payslips, leave certificates and CVs. What changes when it reaches AI, and what to take out first.

Engagement letter AI clause in Australia: solicitors and tax agents

An Australian engagement letter AI clause, drafted from rule 9, TPB(GS) 55/2026, APES 305 and APP 5, with the client data paragraph written two ways.

Ahpra AI guidelines: what patient data stays out of ChatGPT

Ahpra AI guidelines for the letters a practice drafts with AI: which patient details stay out of ChatGPT, why the Medicare number is its own problem.

De-identified vs pseudonymised: which one is enough for AI?

De-identified vs pseudonymised: the Privacy Act defines only the first. What each word means for a client file, and which one lets it go into ChatGPT.

NSW Supreme Court AI practice note: what you sign, what stays in

The NSW Supreme Court AI practice note makes an affidavit say AI was not used. What you sign, and what must never reach a chatbot before you file.

What to take out of an NDIS case note before you use AI

The NDIS Commission asked providers to de-identify first. Here is what comes out of a progress note, in what order, and the step no software does for you.

AI in Australian councils: which privacy law applies to yours

The Privacy Act does not cover your council. Which law does depends on your state, and two of them changed on 1 July 2026. Here is what binds you.

Which AI tools can you use under the Privacy Act?

No tool is compliant on its own, a use is. What APP 6, APP 8 and APP 11 ask of ChatGPT, Claude, Gemini and Copilot, and who the Privacy Act actually covers.

Does ChatGPT save your data? What OpenAI keeps and deletes

Yes, and how long depends on the account and the settings. What OpenAI stores, what turning off training does not cover, and where an Australian file goes.

Does Claude train on your data? Anthropic's answer, by plan

On a personal plan only if you allowed it, and then for five years. On Claude for Work and the API, not by default. What that does and does not settle.

Does Gemini share your data? What Google keeps and reviews

Google says it does not sell it. It also says people read a subset of chats, and that reviewed chats survive deletion. What that means for an Australian file.

Is Microsoft Copilot safe for confidential information?

It depends which Copilot and which account. What enterprise data protection covers, the queries that leave for Bing, and where an Australian tenant's data sits.

Cyber insurance in Australia: what it covers and what it excludes

Four Australian cyber policy wordings, opened and read in full. What they pay for, the exclusions that decide a claim, what it costs, and how to compare.